Making A Purchase

Browse the Teddy4u online shop. It is preferable to register. Registered users can login at a later date to check the status of their orders, change preferences, and expedite future purchases. Please ensure you have entered your email address correctly.

By clicking the "add to cart" button - your item will be added to the shopping cart.

You can edit your shopping during checkout.

In the checkout please sign-in, register or checkout as a guest and complete billing and delivery details.Select the preferred payment option and click the complete purchase button.

If an item is not in stock you will be given the option of selecting a substitute item, waiting until the item is in stock or cancelling your order.

Once your order has been received it will be processed on receipt of payment (and confirmed email proof for promotional items). If you have registered, you can also sign in to check the progress of your order, re-order, see previous orders and print out invoices. You will receive a receipt/invoice email upon completion of your order.


Payments


Delivery Schedule

Plain Bears Courier Delivery

£12 delivery to mainland England, Scotland, Wales

Delivery aim: 1 to 3 working days upon receipt of cleared payment for all items in stock.

Soft Toys Courier Delivery

£12 delivery to mainland England, Scotland, Wales

Delivery aim: 1 to 3 working days upon receipt of cleared payment for all items in stock.

Promotional Bears Courier Delivery

£12 to mainland England, Scotland, Wales

Origination cost of £35 is added to delivery

Delivery aim: 7 to 10 working days upon receipt of cleared payment for all items in stock.

  • Delivery time is calculated in business days
  • There are three types of delivery associated separately with plain bears, soft toys and promotional bears each has it's own charge and products from these categories cannot be mixed in one order. Please choose products from one individual category - wholesale teddy bears, soft toys or promotional teddy bears
  • Please note that for promotional goods the origination charge of £35 for personalisation is added to that particular delivery
  • Products in stock will be sent after the payment is verified and received
  • Couriers are responsible for the goods during transportation Teddy4u cannot take responsibility for any failure of the courier to deliver an item in the specified time. Any questions? Please use the contact form
  • Should an item not be in stock it could take a little longer. You will be kept informed

Back Orders

If your item is not in stock you will always be emailed with the option to cancel your order if you would rather not wait. Or you can simply choose another item which is in stock.


Tax Charges

All orders made are free from VAT.


Product Description

Please use the detailed descriptions to ensure you are ordering the correct size product with reference to total length or measured sitting and any variations in assorted styles and/or colours.

Colours and sizes are approximate.

Please note that the price each refers to each individual piece.


Guarantee

Wrong quantity or damaged goods please notify us promptly so the situation can be rectified.

The buyer shall become responsible for the goods when accepted from the carrier.

Sales are considered business to business.

Promotional personalised products can't be returned or refunded as they are unique to that customer.

Any returns without prior consent from Teddy4u will not be accepted.

Contact

Please contact us using the contact form. Your query will be responded to quickly.

Teddy4u

149 Manor Drive North

York

YO26 5SD